News
Known issues:
- DOA Days validation missing in service case.
- BOW Validation missing in service case.
- Warranty Validation missing in service case.
- Service Case Send To ESC missing.
- Service Case Bulk Modify missing.
Functionality planned for upcoming releases:
- Service Case Search, implement search for customer name to.
STRONG Offices Using the Portal
- 2019-06-01 STRONG France
Releases:
03.09.2020
Version 1.33.3 New Features and Bug fixes
- Fixing null vialotation in DEC bulk import. Caused by issues in Spire.Xls
- Updated default customer group for France Bulk Import.
- Another Boulanger France Bulk Import Date format fix.
21.08.2020
Version 1.33.2 New Features and Bug fixes
- Adjusted Excel Customer Case print France.
- Boulanger France Bulk Import Date format fix.
18.08.2020
Version 1.33.1 New Features and Bug fixes
- Fixed missing SWAP serial in Customer Confirmation PDF.
16.08.2020
Version 1.33.0 New Features and Bug fixes
- Hungary Delivery Note PDF.
- Hungary Swapped Products PDF.
- Hungary Credit Note PDF.
13.08.2020
Version 1.32.3 Bug fixes
- Added Missing items to Accessories section in Customer Confirmation PDF.
12.08.2020
Version 1.32.2 Bug fixes
- Added Missing to Accessories text in Customer Confirmation PDF when accessories are set to missing.
12.08.2020
Version 1.32.1 Bug fixes
- Fixed trigger WRITE_LOG_HISTORY_INSERT in table rma.
- Fixed Swapped Serial number null reference error in validation when saving a new service case.
- Added Missing to Accessories text in Customer Confirmation PDF when accessories are set to missing.
10.08.2020
Version 1.32.0 New Features and Bug fixes
- Removed leading zeroes from Serial Numbers.
- Fixed Swapped Serial number null reference error when saving an existing service case..
09.08.2020
Version 1.31.0 New Features and Bug fixes
- Customer Confirmation PDF Print for all offices.
- Updated office profile with new fields for PDF prints.
- Removed unused fields from Office profile.
- Service RMA Bugfix where office profile had defined RMA check and RMA prefix not set.
- Changed Footer STRONG address to STRONG Netherland.
- Removed address field from Office Profile.
- French translation fixes.
- Updated excel layout for France.
27.10.2019
Version 1.30.0 New Features and Bug fixes
- Bug fix DEC AT Excel import.
31.08.2019
Version 1.29.0 New Features and Bug fixes
- Added Office Id in all service case views. Not being displayed for French users.
- DEC Austria Service Case import.
- Product Type View. Added view for products.
26.07.2019
Version 1.28.0 New Features and Bug fixes
- Service Case - Display Customer Details. Added Phone And Email to popup.
- Notification Menu - Added Pending Bulk Upload Service Cases.
23.07.2019
Version 1.27.0 New Features and Bug fixes
- Product Type dbl click opens type in edit mode.
- STRONG Product list export to excel function.
- Bulk Upload Service Cases added to Notification menu.
- Incomplete Service Cases added to Notification menu.
- Excel File Upload for Service Case bulk import.
- Download Excel Template for Service Case bulk import.
13.07.2019
Version 1.26.0 New Features and Bug fixes
- French Translation Updates.
- Service Case Views saving page size setting so views always uses the last setting.
12.07.2019
Version 1.25.0 New Features
- Product Search. Added EAN Code to search filter.
- IRIS Codes export to excel.
- Customer Group Profile new field: Require Proof Of Purchase.Used when creating service case in Partner Portal.
- Office Profile Updated Layout.
- Office Profile New fields.
11.07.2019
Version 1.24.1 Bug fixes
- Service Cases All For Office Access Denied fix.
11.07.2019
Version 1.24.0 New Features
- Service Case Validation. Resetting Close Date if validation fails.
- Service Case Customer Details PopUp, changed input field.
- Service Case Customer Details PopUp, Added button for copying details to clipboard.
09.07.2019
Version 1.23.2 Bug fixes
- Service Case Product popup bugfix.
- Service Case SpareParts update bugfix.
01.07.2019
Version 1.23.1 Bug fixes
- Customer Group Access Denied fix.
01.07.2019
Version 1.23.0 New Features
- Edit Service Case Heartbeat function.
27.06.2019
Version 1.22.2 New Features and Bug fixes
- Navision STRONG Italy Customer Group After Sales Portal Sync.
- Navision STRONG Austria Customer Group After Sales Portal Sync.
- Navision STRONG Germany Customer Group After Sales Portal Sync.
- Service Case Send Email settings updated.
27.06.2019
Version 1.22.1 New Features and Bug fixes
- Office Profile new setting. Can send email from Service Case.
- Customer Profile - Remove Customer from Group bugfix.
25.06.2019
Version 1.22.0 New Features and Bugs
- Office Profile new field Default Warranty Months.
- Service Case Send Email functionality.
19.06.2019
Version 1.21.0 New Features and Bugs
- Service Case Customer Details PopUp new design.
- Updated selection criteria for Service Case Incomplete list.
18.06.2019
Version 1.20.0 New Features and Bugs
- Customer Group Profile Customers Tab. Double Click on Customer opens Customer Profile.
- Office Profile Service Case SparePart Setting.
- Office Profile Print Service Case Setting.
- Office Profile Barcode Printer setting.
- IRIS Defect Code administration GUI.
- IRIS Repair Code administration GUI.
- Adjusted column width for product id and serial no in service cases.
14.06.2019
Version 1.19.0 New Features and Bugs
- Service Case Save random update failed fix.
- Customer Group Profile layout fix.
- Added Notification for Customers missing Customer Group.
13.06.2019
Version 1.18.1 Bug fix only
- Missing Iris and Action Codes when users language id is missing !
13.06.2019
Version 1.18.0 New Features & Bugs
- Added Role AfterSalesEditor. Gives user access to edit any service case until it is archived.
- Changed Service Case Validation so it only validates when a Service Case has DateOut set.
11.06.2019
Version 1.17.0 New Features & Bugs
- Service Case Rma No Popup window. Added Double click on service case in table to open it in main window. And icon link doing the same.
- France Print Service Case. Spareparts missing first letter fix.
- Adjusted field size in office profile to avoid text overlapping on small screens.
- Adjusted field size in customer group profile to avoid text overlapping on small screens.
- Changed settings for tooltips so they always appear on top in service case pages.
07.06.2019
Version 1.16.2 New Features & Bugs
- Added Service Case status change rule for Status Screened.
- Changed date formats in edit and display service case.
- Changed validation rules. Service case can be closed when Return date is missing and Action Code is not CN - DOA.
05.06.2019
Version 1.16.1 New Features & Bugs
- Service Case Print for France, Spare Part Translation Updated.
- Service Case Create/Update resetting Close Date on save if validation fails.
- Service Case Date Validation & Status Update bugfix.
04.06.2019
Version 1.16.0 New Features & Bugs
- Service Case new field Updated Software Version
- Display and Edit Service Case. Layout changes in panel Customer. Added Customer Group and moved Customer Ref No.
- Service Case Edit and Display, new Search form on top.
- Print Bar Codes for France.
- New Print drop down menu in the Service Case view.
- Moved Boulanger France, Bulk Import from Customer Group Profile to separate Validation menu.
- Service Case Date Of Return bugfix.
23.05.2019
Version 1.15.1 New Features & Bugs
- Critical Performance fix for service case being updated and opened.
- Removed Mandatory Check for Return Date when service case is about to be closed.
23.05.2019
Version 1.15.0 New Features & Bugs
- Edit Service Case. Moved Spare Part Button to top right on panel Action.
- Service Case moved error text box.
- Added special rights for users to be able to create a new service case.
- Display Service Case. Credit Note field changed to readonly.
- Left Side Menu. All Service Cases Missing.
17.05.2019
Beta 1.14.0 New Features & Bugs
- Super Administrator Notification for Products Missing Category.
- Products Missing Category View changed date filtering.
- New View All Products. Displaying all available products with no filter.
- Added Copy Service Case in All Views.
- Service Case All for Office View for Administrators and Super Administrators.
- Service Case RMA No Popup click on service case in list to open it.
- French Translations.
- New Component for building validation menu dynamically for all users.
- New Views for displaying all approved and declined import cases Boulanger France.
- Added Missing SWAP Product id to service case views.
- Product Search not retaining search value bug fix.
12.05.2019
Beta 1.13.0 New Features
- Notifications for AfterSales Admins and Approvers in top menu.
- Validation => Boulanger bulk upload, Email and Service Case creation.
- Validation => Boulanger, removed fields Invoice id and Intervention from view.
- Added Tv Stand to service case accessories.
- New Low value rule in Customer Group Profile.
- Create Customer functionality.
- Delete Customer functionality.
30.04.2019
Beta 1.12.0 New Features
- Customer Group Profile new field for DOA Days for low value rule
- Add spare part customer group profile. Added check if spare part exist.
- Email Template, added dialogs for customer group and customer.
- Customer Group Profile, added file download.
- Email Template Type Admin, Added Create Template Type Function
- Bug Fix Customer Group Profile Products. Action Code not updated properly.
25.04.2019
Beta 1.11.0 New Features
- Navision Customer Groups for France syncronization script created.
- Moved spare part administration to office profile.
- Customer Group Profile, added main customer. Used for Bulk import of service cases.
- Bugfix customer group edit icon.
- Boulanger Bulk import Validation interface.
- Boulanger Bulk Service Case Upload interface.
- New service case rule. Service case can not be closed when case has no customer.
- Updated Service Case views, RMA No moved.
18.04.2019
Beta 1.10.0 New Features
- Updated Product Sync With Navision to include Last Sell Date
- Service Case Excel Export (Print) France.
- Office Profile new field Default Doa Days.
- Email templates Administration. Used when the Portal are sending emails automatically.
17.04.2019
Beta 1.9.2 New Features
- IRIS Symptom Code Maintenance Views.
- Product Maintenance, added posibillity to change product category.
- Product missing category maintenance view.
17.04.2019
Beta 1.9.1 New Features
- Service Case, Changed Panel Header colors.
- Service Case, Moved Credit Note input to Panel 4.
- Reduced amount of possible IRIS symptom codes to be selected.
- Added translations to Select Dropdown lists.
- Added Api Health Check for monitoring.
14.04.2019
Beta 1.9.0 New Features
- Service Case DateInput validation rules added.
- RMA Prefix validation rules.
- New View - Customers missing customer group.
11.04.2019
Beta 1.8.1 New Features
- Added Missing Action Code Icons.
- French Translation.
11.04.2019
Beta 1.8.0 New Features
- Office Administration Menu.
- Customer Group Profile new fields.
- Validation GUI Approved version.
- Validation GUI Customer Group Details Popup.
- Backend Service Case General validation rules. (Includes Dates, Required fields)
- Action Codes Colored Icons.
- Service case views paging bug fix. Redirected to wrong pages.
- Service Case Information Panel made collapseable to minimize screen height.
- Automatic syncronizing products from Navision.
- Status Code update rules implemented.
- After Sales Admin edit office profile.
- Added search to Products view.
- Displaying Customer Group in service cases.
- Edit Service Case new GUI.
- Display Service Case GUI Approved Version.
- Front end date validation rules.
- Validation GUI first draft.
- Customer Group Profile added Main Email.
- View All Customer search updated.
- View Customer For Office search updated.
- Edit Service case added DEC Austria fields.
- Incomplete Service Cases View updated.
- Service Case Approval GUI.
03.04.2019
Beta 1.7.1 New Features
- User Profile in menu so user can change his / her's details.
- Display Service case new fields and layout.
- Office Profile Business rules.
- Customer Group Profile RMA Prefix id.
01.04.2019
Beta 1.7.0 New Features
- Add Remove Customer Group Products functionality.
- Add Remove Customer Group Customers functionality.
- Customer administration functionality.
- Updated Customer Group Views with dblclick to display group profile.
- Updated Office Views with dblclick to display office profile.
- Office Details updated with Service Case Must Be Approved.
- RMA No PopUp display only when multiple service cases with identical RmaNo exists.
- Service Case Approval functionality.
25.03.2019
Beta 1.6.0 New Features
- Edit Service Case RMA No Popup displaying details about service cases with same RMA No.
- Email Service Api.
- Removed Office id from all service case views.
- Added DblClick on service case in view so it opens in edit or display mode.
14.03.2019
Beta 1.5.0 New Features
- File Upload Api for import of service cases.
- Display Customer Details Modal in Edit Service Case
- Office Selector for Super users.
- STRONG Office Administration.
10.03.2019
Beta 1.4.1 New Features
- France ADTP Display Service Case Form.
09.03.2019
Beta 1.4.0 New Features
- Customer Group Admin functionality.
06.03.2019
Beta 1.3.1 New Features
- Service Case Spare Part functionality.
05.03.2019
Beta 1.3.0 New Features
- Service Case Log History in Display Mode.
- Credit note field in display service case form.
- Delete Service Case.
03.03.2019
Beta 1.2.0 New Features:
- Spare Part Management GUI.
01.03.2019
Beta 1.1.0 New Features:
- Product Category administration GUI.
- Product administration GUI.
- Service Case Update GUI.
- Service Case Create GUI.
14.02.2019
Beta 1.0.2
- Office id being picked from logged in user.
Beta 1.0.1
- Bug fix - Removing left side menu when user is not logged in.
- Added possibility to change the page size in lists.
Beta 1.0.0 Features
- Including views for all Service case statuses.
- Display Service Case